National Relocation Conference

May 19-21, 2010
Walt Disney World Dolphin
Orlando, Florida

Designed Specifically for Worldwide ERC®’s Joint Services/Agency Members

Worldwide ERC, in partnership with the Joint Services/Agency is proud to announce the “Military Track” – a special educational offering to be held in conjunction with the National Relocation Conference in Orlando, Florida May 19-21, 2010. This program is open to all military personnel involved in relocation. The course content is focused on issues unique to a military move.

	Monday, May 17, 2010
	12:00 – 5:00 p.m.	Registration

	5:30 – 7:00 p.m.	Welcome Reception / Exhibits


	Tuesday, May 18, 2010
	7:15 – 8:00 a.m.	Coffee & Rolls Exhibits Continue Registration for late arrivals

	8:00 – 9:15 a.m.	Opening Ceremony Presentation of Colors National Anthem Welcome and Announcements Moderator, Ms. Pamela Cunningham, Relocation Assistance Program Manager, Office of Communications and Marketing, MC&FP, Office of the Secretary of Defense, Conference Chairperson Welcome Remarks - Ms. Virginia S. Penrod, Principal Director Military Personnel Policy, Office of Secretary of Defense, Acting Deputy Under Secretary of Defense, MC & FP, Office of Secretary of Defense. Relocation: It’s All About the Future and YOU! – Ms. Pamela Cunningham, Relocation Assistance Program Manager, Office of Communications and Marketing, MC&FP, Office of the Secretary of Defense, Conference Chairperson

	9:15 – 9:45 a.m.	Coffee Break Exhibits

	9:45 – 10:45 a.m.	Military Special Needs Families: Their Time Has Come – Dr. Rebecca Posante, Director Office of Special Needs, MC&FP, Office of the Secretary of Defense Moderator, Ms. Pamela Cunningham, Relocation Assistance Program Manager, Office of Communications and Marketing, MC&FP, Office of the Secretary of Defense, Conference Chairperson

	10:45 – 11:45 a.m.	What Does the Military Really Pay When You Move? - Mr. William Tirrell, Chief, Per Diem, Travel and Transportation Allowance Committee, Office of the Secretary of Defense Moderator, Ms. Cindy Castle, Transition Assistance Program Manager, Headquarters, United States Marine Corps

	11:45 a.m. – 1:00 p.m.	Lunch on own

	1:00 – 2:30 p.m.	Breakout Sessions (Choose 1)
		Home Sweet Home – Mr. Rolanzo, Kinnibrew, Director Government Programs, PHH Mortgage Mr. Lanny Valentine CRP, GMS, Relocation Readiness Program Manager, Fort Gordon, Georgia Moderator, Ms. Linda Rothleder SCRP, GMS, MilitaryHOMEFRONT Relocation Contractor
		Community Resources for Military Families - Ms. Krystal Shiver, Relationship Manager, Military OneSource Moderator, Ms. Rosemary Smith, Chief of Family Support at Headquarters, Defense Logistics Agency (DLA)
		Deployment Support – Mr. Greg Young, Child and Youth Program Director CNIC Ms. Wanda Archer, Work and Family Life Specialist and Federal Employee of the Year, NAS Jacksonville, Florida Moderator, Mr. Fred Davis, Relocation Assistance Program Manager, HQ United States Navy, CNIC
		Eglin’s AFB 12 Step Marketing Program – Ms. L. Renea Washington, Community Readiness Consultant, Eglin AFB, Arizona Moderator, Ms. Cindy Castle, Transition Assistance Program Manager, HQ, United States Marine Corps
		Welcoming Foreign Born Spouses to the Military Lifestyle Ms. Cinzia Spampinato, Work and Family Life Specialist NAS Sigonella, Italy Mr. David Randle, GMS, Relocation Assistance Program Manager, USMC Camp SD Butler, Japan Ms. Karin Lister, Relocation Assistance Program Manager, USAG Heidelberg, Germany Mr. Ed Carter, Relocation Assistance Program Manager, USAG Schinnen, Netherlands Moderator, Ms. Bettye Donley, GMS, Relocation Readiness Manager, HQ United States Army

	2:30 – 3:00 p.m.	Coffee Break Exhibits

	3:00 – 4:30 p.m.	Cracker Barrel
		Survive and Thrive – Ms.Cinzia Spampinato, Work and Family Life Specialist, NAS Sigonella, Italy C.A.R.E. – Ms. Thelma Few, Community Readiness Consultant, Hurlburt Field, Florida The Final Move – Ms. Maryann Kettle and Ms. Verlean Green, Work and Family Life Specialists, Naval Station Norfolk, Virginia Santa Goes to Lodging – Ms. Debbi Iverson Community Readiness Consultant, Luke AFB, Arizona Services for Foreign Born Spouses – Ms. Amada Espinoza, Relocation Assistance Manager, Joint Base McGuire-Dix-Lakehurst, New Jersey Emergency Relocation – Mr. Richard Williams, Work and Family Life Specialist, Naval Station Everett, Washington Citizenship Workshop – Mr. William Luna, Relocation Assistance Program Manager, West Point, New York Partnering with Personnel – Ms. Betty Dyer, CRP, GMS Relocation Assistance Program Manager & DLA Life Connections Coordinator Headquarters, Defense Logistics Agency & Mr. Jerry Arnold Chief of Military Assignments, Defense Logistics Agency (DLA), Virginia Moderator, Mr. Fred Davis, Relocation Assistance Program Manager, HQ Navy CNIC

	4:45 – 5:45 p.m.	Relocation Strategic Planning Session – Ms. Kari Schaeffler, The Bowen Group


	Wednesday, May 19, 2010
	7:30 – 8:30 a.m.	Continental Breakfast (hosted by ERC) Exhibits

	8:30 – 10:00 a.m.	Breakout Sessions (Choose 1)
		Home Sweet Home – Mr. Rolanzo, Kinnibrew, Director Government Programs, PHH Mortgage Mr. Lanny Valentine CRP, GMS, Relocation Readiness Program Manager, Fort Gordon, Georgia Moderator, Ms. Linda Rothleder SCRP, GMS, MilitaryHOMEFRONT Relocation Contractor
		Community Resources for Military Families - Ms. Krystal Shiver, Relationship Manager, Military OneSource Moderator, Ms. Rosemary Smith, Chief of Family Support at Headquarters, Defense Logistics Agency (DLA)
		Deployment Support – Mr. Greg Young, Child and Youth Program Director CNIC Ms. Wanda Archer, Work and Family Life Specialist and Federal Employee of the Year, NAS Jacksonville, Florida Moderator, Mr. Fred Davis, Relocation Assistance Program Manager, HQ United States Navy, CNIC
		Eglin’s AFB 12 Step Marketing Program – Ms. L. Renea Washington, Community Readiness Consultant, Luke AFB, Arizona Moderator, Ms. Cindy Castle, Transition Assistance Program Manager, HQ, United States Marine Corps
		Welcoming Foreign Born Spouses to the Military Lifestyle Ms. Cinzia Spampinato, Work and Family Life Specialist NAS Sigonella, Italy Mr. David Randle, GMS, Relocation Assistance Program Manager, USMC Camp SD Butler, Japan Ms. Karin Lister, Relocation Assistance Program Manager, USAG Heidelberg, Germany Mr. Ed Carter, Relocation Assistance Program Manager, USAG Schinnen, Netherlands Moderator, Ms. Bettye Donley, GMS, Relocation Readiness+ Manager, HQ United States Army
	10:00 – 10:15 a.m.	Coffee Break Exhibits

	10:15 – 11:45 a.m.	How do I find shelter: HAP, AHRN and Mortgage Industry Updates-- HAP, Mr. John Downey, Director Homeowners Assistance Program, Corps of Engineers, United States Army AHRN, Mr. Larry Fredrich, Project Director, Runzheimer International Mortgage Meltdown, Mr. David Gibbons CRP, Marketing Director, Wells Fargo Home Mortgage Moderator, Ms. Linda Rothleder, SCRP, GMS, MilitaryHOMEFRONT Relocation Contractor

	11:45 a.m. – 1:00 p.m.	Lunch on your own
	1:00 – 5:00 p.m.	Service Breakouts
	7:00 – 10:00 p.m.	ERC Opening Welcome Reception


Thursday, May 20, 2010
8:15 – 10:15 a.m.		ERC Opening Session

10:15 – 10:45 a.m.		Coffee Break

10:45 a.m. – 12:15 p.m.		Why is the customer satisfaction survey for household goods so important? – Ms. Karlene Bader, SDDC, HQ, Customer Satisfaction Team Social Media: How You Can Meet the Millennials – Mr. Bruce Moody, Program Communications, Navy Family Readiness HQ Moderator, Ms. Pamela Cunningham, Relocation Assistance Program Manager, Office of Communications and Marketing, MC&FP, Office of the Secretary of Defense, Conference Chairperson

12:15 – 1:30 p.m.		ERC Awards Luncheon / Brian Goodson Award

1:45 – 3:00 p.m.		Money Talk – Ms.Mary Bell, AFC Program Analyst, Office of the Secretary of Defense Moderator, Ms. Rosemary Smith, Chief of Family Support at Headquarters, Defense Logistics Agency (DLA)

1:45 – 4:45 p.m.		Relocation 101: Fundamentals of Military Relocation Mr. Lanny Valentine CRP, GMS, Relocation Readiness Program Manager, Fort Gordon, Georgia Ms. Cindi Moyer, Community Readiness Consultant, Langley AFB, Virginia Mr. Christopher Baxter, Work and Family Life Specialist, Naval Station Norfolk, Virginia Ms. Margy Praccahia, Relocation Assistance Program Manager, Marine Corps Air Station Yuma, Arizona

3:00 – 3:30 p.m.		Coffee Break

3:30 – 4:30 p.m.		Today’s Military Family: What it Means when a Military Family Moves— Ms. Joy Dunlap, Deputy Director, Government Relations at the Military Officers Association of America (MOAA) Ms. Katie Savant Government Relations, Deputy Director, National Military Family Association (NMFA) Moderator, Ms. Bettye Donley, GMS, Relocation Assistance Program Manager, HQ United States Army

4:30 – 6:30 p.m.		ERC Reception in Exhibit Area


Friday, May 21, 2010
8:30 – 9:30 a.m.			ERC Industry Roundtable

11:00 a.m. – 12:15 p.m.			Is sponsorship really important? – Ms. Linda Rothleder, SCRP, GMS, MilitaryHOMEFRONT Content Manager PMM/MI/DIMS/eSAT Mr. Greg Young, Child and Youth Services Program Director United States Navy CNIC Moderator, Ms. Pamela Cunningham, Relocation Assistance Program Manager, Office of Communications and Marketing, MC&FP, Office of the Secretary of Defense, Conference Chairperson

12:15 – 2:00 p.m.			Networking Luncheon in Exhibit Hall

2:15 – 3:30 p.m.			Who Hijacked my Fairy Tale? Ms. Kelly Swanson, Professional Story Teller Moderator, Ms. Pamela Cunningham, Relocation Assistance Program Manager, Office of Communications and Marketing, MC&FP, Office of the Secretary of Defense, Conference Chairperson

Registration:
If you are a member of one of our Joint Services and would like registration information for the Military Track, please click here.
NOTE: Your government travel card will be charge on or after May 10.

Hotel Information:
Government rate rooms have been reserved at the Walt Disney World Dolphin Resort (the National Relocation Conference host hotel). Please click on this link to reserve your room on-line.
NOTE: A credit card number must be provided to guarantee each individual's room reservation. This credit card will not be charged until check-in. Should the reservation not be cancelled 3 days or more prior to arrival, one night's room & tax will be charged to your credit card.