WEBINAR: Maiden Voyages: Exploring Cultural Differences, Leveraging Cultural Dexterity to Maximize Success 

Date: 24 October 2016 

Time: 11:00 AM (ET) 

Cost of Webinar: FREE 

*CE Credit (fees may apply): CRP; GMS 

Focus: Global 

Sponsored by: Cartus  - www.cartus.com 

 

Customer service is at the heart of the relocation experience – but customer service is hard to define and even harder to achieve on a global basis, due not only to the diversity of the assignee base, but the myriad locations to which assignees are going. In this session, Cartus’ Jenny Castelino, Director, Intercultural and Language Services, takes us on a highly charged adventure around the globe, providing insights into the ways in which assignee expectations can be impacted by cultural values and related priorities, and providing tips hat help overcome cultural challenges and successfully operate and deliver strong customer service in a global environment.

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Presenter(s):
Jenny Castelino
Director of Intercultural and Language Services
Cartus Asia Pacific