Senior Manager, Member Engagement
"The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field or endeavor." This quote by Vincent Lombardi resonates with Janet’s belief that one's commitment to excellence transcends any and everything that one does. Janet came to Worldwide ERC® in August 1999 and has extensive experience in all areas of membership and working with our member community.
Janet began at Worldwide ERC® as a Membership Assistant and has steadily climbed the ladder to become the Senior Manager, Member Engagement, where she utilizes her experience with Worldwide ERC® to develop, manage, and implement membership engagement, recruitment and retention strategies. She works closely with all departments to develop promotional opportunities for current and future members. Janet’s knowledge of our members and industry is very instrumental to achieving both successful member growth and the highest levels of customer service satisfaction with our members across all media channels. Also using her knowledge of the industry, Janet serves as staff liaison to all regional relocation groups and the Relocation Directors Council (RDC) in which she develops and nurtures strategic alliances.
Being a native Washingtonian, Janet was hit by the political bug and prior to coming to Worldwide ERC®, she interned for various political organizations and is a former elected official in Montgomery County, Maryland. She still serves on various Boards in the DC metropolitan area.
After joining Worldwide ERC®, Janet achieved her Global Mobility Specialist, Talent (GMS-T®) designation. She holds a B.A. in Liberal Arts from Notre Dame of Maryland University as well as a Graduate Certificate in Political Management from the George Washington University and is a member of the American Society of Association Executives.
Janet can be reached at:
4401 Wilson Blvd., Ste. 510
Arlington, VA 22203
+1 703 842 3448