President and CEO
Chief Operations Officer
FY19 Highlights at a Glance
It's About Inspiring You.
It's About Investing in You.
– Sue Carey, 2019 Chairman, SCRP, SGMS-T, Worldwide ERC® Board of Directors
It's About Astonishing You.
You told us what you need —more time and opportunities to connect, and extraordinary learning opportunities—and we delivered it. We’re packing more high-voltage experts and learning options into our training, events and meetings. We’re building a more digital and accessible organization that fits today’s “work-anywhere” business model. A quick reflection on some of the changes we made in the past year include:
- Following the data to revise our website user experience. That helps us bring your content to the forefront, offer more opportunities for you to expand your brand, and amplify your message.
- Using your feedback and more data to understand how you wanted us to redesign our events, particularly our spring and fall annual conferences, by adding quick learning options like tech kiosks, pop-up discussions, and a corporate hackathon to the dozens of educational breakout sessions offered.
- Incorporating a 360-degree stage, bringing the audience closer to the speakers. Adding new sponsored content and digital minutes options to our website. We’ve created a place for companies to showcase their thought leadership and excellence in product service and delivery—and expand their company brand through our digital assets.
- Holding our first—and highly successful—India Summit in Bengaluru, which helps grow our overall global footprint and widens our reach in Asia. Bengaluru joined the lineup of other Summits held in Hong Kong, Frankfurt, Shanghai, Singapore and São Paulo.