Trends to Watch

Corporate Benchmarking: 4 Hottest Topics This Year

Insights from Americas Mobility Conference 2018


What are the top issues on the minds of corporate mobility professionals these days? In a recap of AMC’s Corporate Benchmarking workshop and survey, the four seasoned mobility professionals who moderated that session noted four hot topics common across industries.

1. Impact of U.S. Tax Reform on Compliance for Companies with Mobile Employees

“The overwhelming consensus is that companies are grossing up for the new taxable events,” notes Shannon Sweeney, CRP, GMS, senior manager, HR services and compliance with CSX Transportation. In fact, live polling conducted during the workshop showed that 81 percent of participants are grossing up for tax changes. “We are asking our employees to move, and if your company’s philosophy is to take care of your people, then this is an easy decision,” she says.

Related: Innovative Speakers & Bold Insights Inspired at 2018 Americas Mobility Conference

2. Tracking Business Travel – Whose Job and How?

While tracking business travelers is another compliance issue, in reality it is a complex task that doesn’t always have a clear home. “Mobility is being asked to track employees, the travel department is being asked to do it, but not all employees go through the travel system, and not all companies have a travel system,” notes Jack Jampel, CRP, senior manager global mobility with Stryker Corporation. “Systems are costly and complex and require a lot of manpower to support them,” he says, which keeps many companies on the sidelines.

3. Using Technology to Improve the Employee Experience

With the economy on the upturn, mobility is becoming more prominent and business leaders want their mobile employees focused on their jobs as quickly and efficiently as possible. “The ideal is to have all systems communicate and share information that is readily available to everyone,” says Bridgette Blandon, CRP, relocation specialist with U.S. Postal Service, but that is a challenge that even tech companies face.

Mobility leaders warn against getting caught up in the quest for analytics and technology, while forgetting what employees really want: “Employees don’t want to talk to a bunch of different people to get things done, they want a single point of contact, where they can provide information on their side one time, and it streams to various systems on the other end,” says Rebecca Stephens, CRP, GMS, director, global mobility with Indeed.

Related: Forward Thinking: Mobility Leaders Discuss Industry Trends at Americas Mobility Conference

4. The Needs of the Mobile Workforce are Changing

Mobile workers no longer are just the traditional family of four that needs a home. They are single workers, couples, millennials as well as baby boomers. “Millennials are forcing us to be innovative in the policies we offer,” notes Stephens. Mobility leaders must understand the culture of the client and what’s important to them – regardless of the demographic.

“Employee needs are changing, the generational needs are changing, and we have to continue to look at what are the viable solutions to address those changing needs,” says Sweeney.

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