From our home to yours and your transferees’, Quicken Loans® is with you.
10:00 – 11:15am – Click here to reserve your seat.
1:00 – 2:15pm – Click here to reserve your seat.
Attendance at this Workshop is limited. Please reserve your seat in advance. Attendance is first-come, first-serve.
We often talk about the right behaviours needed for success, but our actions come from what and how we think. This is also true of our team and customers.
To drive meaningful change within others or ourselves we need to understand the difference between commitment and compliance. True ownership of results can only come from establishing the right thoughts and attitudes. To do differently we have to think differently.
Leading performance coach, Jamil Qureshi session takes us through a practical understanding of how to cultivate mindsets for optimizing talent. Using principles that have been shared with six people who utilized the ideas to become number one in the world in their chosen field, delegates will be taken through an insightful and entertaining look at how we can create positive change through obtaining different outlooks and perspectives.
The session is rich with take-aways and techniques used by the world’s elite sports and business people.
Delegates will learn:
Jamil QureshiPsychologistLeading Performance Coach
Want to hear what other industry pros are doing to shape their vision and business? Now is the time to gear-up on tactics and takeaways: come to this exceptional session and hear from some of our industry’s most innovative leaders as they talk about talent, strategy, mobility landscapes and the future of work. This popular session is skillfully moderated by Worldwide ERC® CEO Peggy Smith, SCRP, SGMS-T – make sure it’s in your Conference session lineup!
Award Presented by:
Sue Carey, SCRP, SGMS-TVice President, Corporate Relocation StrategiesBaird & Warner
Peggy Smith, SCRP, SGMS-TCEOWorldwide ERC®
Holly Clontz, SCRP, GMS-THR Solutions Leader, Global Talent Mobility Services & Corporate ProgramsIngersoll-Rand Company
Andrew Walker GMS-TGlobal Talent Leader, Mobility & RewardErnst & Young
Caron N. ConeDivision Vice President, Human ResourcesNational Account Services ADP
Wednesday, May 8, 1:00pm – 3:30pm
Hacking is creative problem solving in a group setting. Working quickly through your pain points, using the wisdom of the crowd, you’ll walk away with new ideas and a group of peers you can lean on after the hack.
Come brainstorm and solve mobility policy challenges in an interactive, two and a half-hour event.
Wednesday, May 8, 3:30 pm – 4:30 pm
Further details coming soon.
Wednesday, May 8, 5:00 – 5:30 pm
You’re a member of Worldwide ERC® - now what? How can you leverage Worldwide ERC® resources, connections and opportunities to grow your career and your business? Is it time to earn your CRP, and what will your CRP REALLY do for you? How can you get more involved with the Worldwide ERC® community?
Join us at the Worldwide ERC® Engagement Pop-Up in the Worldwide ERC® Hub inside the Hangout to ask these and other important questions!
Wednesday, May 8, 6:00 pm – 7:30 pm
Join us as Jamil Qureshi, psychologist and performance coach of some of the world’s greatest athletes, leads us to maximize our potential to get the most out of ourselves and each other, and the people we manage and lead, by creating a mindset and attitude for success. The future demands us to be different - the pace of change is immense and the pace of change externally must be met by pace of change internally. Our organizations need to be agile and open minded, and we as leaders need to create a culture of performance in a changing world.
Jamil QureshiPsychologist and Leading Performance Coach
Agile has been the buzzword of the last decade. Initially the concept was related to delivering software products and services, but now we have found ways to apply Agile principles to all aspects of business. Join us in this session where we will cover the roots of Agile, how Agile has benefited software teams, and how those same principles will benefit you as an HR Professional or Service Provider.
Greg SmithAgile CoachGS Solutions Group LLC
Thursday, May 9, 9:15 – 9:45 am
Thursday, May 9, 10:00 am– 11:00 am
Come catch a recap of the topics Corporate HR attendees tackled during the Hackathon Wednesday afternoon.
James Carroll, SCRP, SGMS-TSenior Manager, Global MobilityWestRock Company
Jennifer FontaineMobility Analyst - People and PlaceBill & Melinda Gates Foundation
Lori Hassler, CRPRelocation Strategy – Service IntegrationBoeing
Melanie HauseProgram Manager Mobility & RelocationSunTrust Bank
Thursday, May 9, 10:00 am– 10:30 am
With more technology, comes more access to information and more “self-serve” options. As a mobility manager or a mobility service provider, how do you add value to a mobility program or will technology replace us all?
Come hear how multiple generations and different workstyles means people and technology have to co-exist and be scalable.
Thursday, May 9, 10:00 – 10:30 am
Sponsored by Deloitte
Join professionals from Deloitte’s Global Employer Services to learn about the changes in the mobility landscape and how Deloitte is focused on humanization through digitization. This session will reveal how Deloitte is using data to prepare their clients for the future and the now.
Presented by Trent Curtis and Russell Stulting, Tax Senior Managers, Deloitte.
Thursday, May 9, 10:00 am– 10:45 am
A panel of 3 immigration experts from Mexico, USA and Canada will explain the implications and trends that are taking place in the three countries as a result of the implementation of the USMCA.
Liane CooneyPartnerBerry Appleman & Leiden LLP
Thursday, May 9, 10:40 – 11:10 am
Sponsored by Dwellworks
The fastest growing tier of service today is the employee who receives a lump sum benefit and an introduction to a relocation services supply chain. These young professionals are savvy consumers with cash and choices. Join Dwellworks for a look at the unique expectations of high-value talent who are self-managing their moves, looking for technology-powered support plus local expertise to turn ‘confusion’ into ‘confidence.’
Presented by Brian Keating, Director, Global Account Management, Dwellworks.
Thursday, May 9, 10:45 am– 11:15 am
Design Thinking is an approach to understanding, addressing and developing solutions to business problems. It relies on a combination of collaboration, visualization, storytelling and prioritization to efficiently work through a problem to solutions. In this working session, we will explore the framework of Design Thinking, and apply it to the mobility industry. This will be hands on, so come with your thinking caps, prepared to participate.
Anand Diraviyam, CRPDirector, Product ManagementAires
Jonathan FrickManager Global MobilityIneo, LLC
Thursday, May 9, 11:00 – 11:30 am
Thursday, May 9, 12:40 – 1:10 pm
Sponsored by ITX
Can I seriously ease my “Expatriate Management”, have control of my costs and still be compliant? Isn’t it the time to build my own “Best in Class” center of Expertise? And why not leaving my Expatriate Management to Expert Hands in order to keep a direct control of my International Workforce? Those were his questions…
Presented by Vincent Hennequin, International Sales and Marketing Manager, ITX
Thursday, May 9, 1:30 – 1:50 pm
Sponsored by Topia
Global mobility (employee relocation) and the corresponding policies are a staple of many companies. The challenge is that a standard policy structure often no longer fits with the changing and varied needs of today’s mobile employees and overall company objectives.
Join Dimitri Vigushin, Enterprise Account Executive and seasoned mobility expert at Topia, as he takes a look at how mobility policies are evolving and the way mobility and HR teams can use technology and data to maneuver and measure the success of changing policy needs without increasing manual effort by their teams.
Presented by Dimitri Vigushin, Enterprise Account Executive, Topia
Thursday, May 9, 2:00 pm– 2:45 pm
In this interactive session, a case study will be presented with two suggested solutions. Come listen to the pros and cons of both a lump sum program as a solution versus the benefits of applying managed relocation care to the same case study parameters. Each presenter will review their program benefits and answer questions throughout the presentation. Summary arguments will be made before we ask our HR Professional to carefully weigh the pros and cons before making her program selection.
Patricia Pollard, CRP, SGMSDirector, Relocation and Business DevelopmentUnited Real Estate GroupMarket: Houston
Thursday, May 9, 2:00 pm– 3:00 pm
Learn about current mobility tax and legal issues from Worldwide ERC®’s Tax Counsel and Government Affairs Advisor, including an update on what’s happening in Washington that may affect you or your business. Improve your understanding of the issues Worldwide ERC®’s Government Affairs Forums are focusing on. Ask your most pressing questions during this popular Q & A session.
Hank RothAssociate Counsel and Compliance OfficerDwellworks LLC
Tristan NorthGovernment Relations AdvisorWorldwide ERC®
Pete ScottTax CounselWorldwide ERC®
Thursday, May 9, 2:40 – 3:10 pm
Sponsored by GT Global Tracker
We all know managing business travelers is an issue – but how do we build an internal business case to ultimately implement a programme? Who are the key stakeholders and how do we gather an internal task force – all with differing views of the business traveler.
Presented by Liam Brennan, CEO, GT Global Tracker
Thursday, May 9, 2:45 pm– 3:15 pm
As traditional workforce mobility programs change, so does the business of the real estate brokerage. Increasing lump sum-style programs, an onslaught of technology and the ever-connected consumer are all evolving the relocation landscape. The one-dimensional real estate relocation department will struggle to sustain itself exclusively on the corporate managed move of yesterday. So how do we balance the service needs of today’s corporate client and transferee with broker’s need to maintain profitability? This session will discuss ways in which the real estate broker must adapt and reinvent to remain not only relevant, but to thrive.
Leigh Massey Hayes, CRPRelocation DirectorAtlanta Fine Homes Sotheby’s International Real estate
Lisa Rhead, CRPDirector of Relocation and Corporate ServicesHM Properties
Elizabeth McGrath, CRPRelocation DirectorBaird & Warner Real Estate, Inc.
Thursday, May 9, 3:20 – 3:50 pm
Sponsored by ReloQuest
ReloQuest provides access to the largest network of Verified Suppliers, available in over 85 countries. ReloQuest features direct communication to local Verified Suppliers in worldwide locations, facilitating a better level of guest satisfaction. ReloQuest is supporting business growth and talent across the globe. Learn how to reduce costs on corporate housing and hotel stays. As Global Mobility embraces technological innovation in fast changing times, ReloQuest responds to challenges with collaborative solutions.
Presented by Jeff Mahoney, COO, ReloQuest.
Thursday, May 9, 3:30 – 4:00 pm
Thursday, May 9, 3:30 pm– 4:00 pm
Who’s responsibility is it to build a mobility business case? Human Resources? Business Units? Relocation Providers?
Whether it’s a project, a budget, an idea … learn how to gather information/data and ideas to build a business case that can be presented to successfully achieve “buy in” from your organization.
Thursday, May 9, 3:30 pm– 4:30 pm
7 presentations. 20 slides each. 15 seconds per slide. Be ready to learn a lot, fast. You will see industry leaders sharing innovative ideas in the mobility industry. Get ready to think different, have fun and challenge the status quo.
Vince CordovaPrincipalMercerDan Duffy, CRPPChief Product OfficerIneo, LLCRuss Haynie, CRP, SGMSDirector, Global Consulting ServicesAltair GlobalJeff Heisler, CRPPresidentHome Sweet Home Unpacking and Organizing ServiceElizabeth JamaeAttorneyPearl Law Group
Eve Seib, CRP, GMSPresidentOneSource RelocationSara Simonetti, GMSDirector of Business DevelopmentInterconex, Inc.William TaylorHead of Strategic PartnershipsRelocityKarl Thuge, CRPPartner/EVPNomad Temporary Housing, Inc.
Thursday, May 9, 3:30 – 4:30 pm
This one hour presentation will give attendees an overview of how various real estate markets across the country are performing in both real estate sales and residential rentals. Current challenges and market nuances will be discussed. Data will be shared via video clips from market experts with some actual tours of real estate in various markets. In addition, market disrupters and new innovations will be discussed in the last 10 minutes of the presentation. Each video clip will be 5 – 6 minutes maximum followed by the disrupters and trends wrap up video.
Joan Thomas, SCRP, GMSPresident, Relocation and Corporte ServicesWilkinson ERA Real Estate
Ann Anderson, CRPRelocation DirectorLeading Edge Real EstateMarket: BostonBeth Archibald, SCRP, SGMSOwnerArchibald Relocation & Real Estate ServicesMarket: SeattleVicki Hamp, SCRP, SGMS-TSenior Vice PresidentLong and FosterMarket: Washington DC and VirginiaCarol Kelly, SCRP, SGMS-TSVP Corporate Relo ServicesThe Corcoran GroupMarket: Manhattan and NY
Jo Lay, SCRP, SGMS-TVice President, Relocation ServicesBaird & Warner Real Estate, Inc.Market: ChicagoKaren McRae, SCRP, SGMS-TSenior Vice PresidentHarry Norman RealtorsMarket: AtlantaPatricia Ann Pollard, CRP, SGMSDirector, Relocation and Business DevelopmentUnited Real Estate GroupMarket: Houston
Thursday, May 9, 4:00 – 4:30 pm
Thursday, May 9, 4:10 pm– 4:40 pm
The Tax Cuts and Jobs Act radically change the US tax landscape of the mobility industry. But what was the real fallout?
Jonathan FrickManager Global MobilityIneo
Angela Sieber, CRPSenior Director, FinancePlus Relocation Services, LLC
Erika BeddowTax ManagerGlobal Mobility Tax, LLP
Friday, May 10, 9:00 am – 9:45 am
In this session, you will hear representatives from various industry segments exemplify ways to support each other and partner together for the success of a group move. Corporate, RMC and Supplier Partners will give examples of ways to support and partner together for the success of the group move process. The intent of a group move is always success for the employee and the corporation. Not only will the RMC and Supplier Partner demonstrate how they provide ongoing support to the Corporation, but we will hear the Corporate side sharing examples of the how and why group moves happen.
Lori Hassler, CRPRelocation Strategy – Service IntegrationBoeingSpeakers:
Tonya Hamilton, SCRP, GMSVP, Relocation & Business DevelopmentBerkshire Hathaway HomeServices Woodmont Realty
May Beth Nitz, SCRP, SGMS-TVice President, Global Consulting ServicesAltair Global
Friday, May 10, 9:00 am – 10:00 am
Much like relocation services, business functions like purchasing, warehousing and transportation were historically considered by corporate executives as cost centers. However, after a number of years of fighting for meager budgets, they shifted their business case approach. They wisely moved their economic justification towards demonstrating their actual revenue and business impacts. And, under the label of supply chain, it is now considered to be an essential strategic function, and in some cases even a profit center. In an effort to make a similar transition, we invited Dr. John Sullivan, an expert in identifying business outcomes. We asked him, to increase our awareness of the often-undercounted business impacts resulting from great relocation services. During this energized and thought-provoking session, he will cover these important topics:
Dr. John SullivanProfessor, Author, Corporate Speaker and Advisor
Friday, May 10, 9:00 am – 9:30 am
As global business and leisure travelers have more concerns about their health, safety, productivity and satisfaction and employer’s worry about gaps in support that lead to unsuccessful trips and reputational risk, this presentation and interactive presenters with help you rethink your approaches to managing one of your organization’s most important assets – the business traveler and their supportive family. We will also discuss the unique nature of global business travel to the United States and the recent “Munn vs. Hotchkiss” case that will underscore the need for programs that satisfy Duty of Care requirements and protect against Black Swan Events. We will also offer individual travel tips to support your own personal travel.
James TraniVice President of Sales – Global SolutinosUnitedHealthcare Global
Scott GillespieHead of AnalyticsAirlines Reporting Corporation (ARC)