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What are the top issues on the minds
of corporate mobility professionals these days? In a recap of AMC’s Corporate
Benchmarking workshop and survey, the four seasoned mobility professionals who
moderated that session noted four hot
topics common across industries.
overwhelming consensus is that companies are grossing up for the new taxable
events,” notes Shannon Sweeney, CRP, GMS, senior manager, HR services and
compliance with CSX Transportation. In fact, live polling conducted during the
workshop showed that 81 percent of participants are grossing up for tax
changes. “We are asking our employees to move, and if your company’s philosophy
is to take care of your people, then this is an easy decision,” she says.
Related: Innovative Speakers & Bold Insights Inspired at 2018 Americas Mobility Conference
While tracking business travelers is
another compliance issue, in reality it is a complex task that doesn’t always
have a clear home. “Mobility is being asked to track employees, the travel
department is being asked to do it, but not all employees go through the travel
system, and not all companies have a travel system,” notes Jack Jampel, CRP,
senior manager global mobility with Stryker Corporation. “Systems are costly
and complex and require a lot of manpower to support them,” he says, which
keeps many companies on the sidelines.
With the economy on the upturn, mobility is becoming more
prominent and business leaders want their mobile employees focused on their
jobs as quickly and efficiently as possible. “The ideal is to have all systems
communicate and share information that is readily available to everyone,” says
Bridgette Blandon, CRP, relocation specialist with U.S. Postal Service, but
that is a challenge that even tech companies face.
warn against getting caught up in the quest for analytics and technology, while
forgetting what employees really want: “Employees don’t want to talk to a bunch
of different people to get things done, they want a single point of contact,
where they can provide information on their side one time, and it streams to
various systems on the other end,” says Rebecca Stephens, CRP, GMS, director,
global mobility with Indeed.
Related: Forward Thinking: Mobility Leaders Discuss Industry Trends at Americas Mobility Conference
Mobile workers no longer are just the traditional family of
four that needs a home. They are single workers, couples, millennials as well
as baby boomers. “Millennials are forcing us to be innovative in the policies
we offer,” notes Stephens. Mobility leaders must understand the culture of the
client and what’s important to them – regardless of the demographic.
“Employee needs are changing, the generational needs
are changing, and we have to continue to look at what are the viable solutions
to address those changing needs,” says Sweeney.