Hero image

Events

WEBINAR:

Asking What, When, Why: The Business Case for Measuring Sentiment

20 February 2020

 

Register

Join Worldwide ERC® on 20 February 2020 for this webinar sponsored by Altair Global

Join Altair Global's SVP of Customer Experience, Kelly Tepera, and VP of Innovation, Ryan Agee, as they take a deep dive into why measuring customer sentiment throughout the relocation journey can drive deeper engagement, more experiential data and provide new insights and predictive analytics. They'll explain how types of bias can influence and possibly inflate satisfaction scores and mask the true experience of your relocating employees. 


Credits: CRP, GMS

The Speakers

Kelly Tepera
SVP, Customer Experience

Kelly Tepera

Altair Global
Ryan Agee
VP, Innovation

Ryan Agee

Altair Global
Advertisement