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Connecting Technology and Employee Experience for Business Success

Eric House - Apr 16 2021
Published in: Mobility
With more organizations going remote, success means investing in technology that enhances the employee experience.

A recent survey of 1,000 Chief Information Officers (CIOs) and Information Technology (IT) leaders in 10 countries found that growth and survival in times of disruption requires organizations to be adaptive, and that begins with focusing on the digital employee experience. However, organizations are struggling to keep pace with rapid digital transformation as the COVID-19 crisis has forced many to cut down on IT resources.

According to Worldwide ERC® research, 80.9% of employers with more than 10,000 employees anticipate that 50% or more of their workforce will be working remotely on a permanent basis. Remote work is here to stay, and it’s more important than ever to bridge the digital divide. This rapid shift to the remote environment created a plethora of new lines of digital communication, and the need for employees to be supported with adequate technology.

Such support for the digital employee experience is connected to overall organization success. Nearly 60% of IT leaders believe that organizations can improve the adaptiveness of their organization by investing in technology that will improve employee experience and productivity by enabling them to work more flexibly.

But while 60% of IT organizations are investing in improving employee experience to support remote workforce productivity and performance, they lack the financial resources to be successful. Even as the COVID-19 crisis winds down in parts of the world, some organizations are still in survival or maintenance mode. The survey found that globally, 90% of organizations are in survival or maintenance mode, with only 7% of organizations in the U.S. in growth mode, compared to China (21%) and Japan (16%) who are experiencing growth.

Wherever an organization is along the growth spectrum, it’s vitally important for leaders, especially CIOs and IT leaders, to invest in technology that can adequately support the employee experience. As we have learned from the past year, flexibility and smooth lines of communication supported by technology that’s up-to-speed are key to successful business operations in the new remote work normal.

Learn More About Employee Experience

In the new world of remote work, mobility is more digital than ever, and employees must be supported with tools and resources that enhance their success in this environment. That includes investment in technology, but also involves a deep commitment to the overall employee experience. What does that mean from the corporate side? And how can employers enhance employee experience further – and win the war for talent? To learn how, subscribe and read this month’s issue of Mobility magazine that’s all about employee experience.

And if you haven’t already, join us for the WECAN: Mobility Across the Pond conference, where global mobility leaders from North America and Europe explore the future of talent deployment and skills development to better understand the public policies necessary to facilitate and support the movement of human capital in a post-pandemic world. We’ll navigate unprecedented global uncertainty, change, and transformational opportunities while learning solutions and hacks from industry peers by listening to the most up-to-date content. Register now for this timely Forum taking place 21-22 April!