Revolutionizing HR and Global Mobility with ChatGPT

ChatGPT can enhance productivity, recruitment, onboarding, and compliance. 

 HR and global mobility teams often face demanding workloads, which include handling employee documentation, addressing numerous inquiries, orchestrating employee relocations, and adhering to immigration regulations. Nevertheless, by incorporating artificial intelligence (AI)-driven tools, these teams can significantly enhance their productivity and performance in their respective roles. 

ChatGPT, a sophisticated AI chatbot, has been created by OpenAI, a leading AI research organization. The chatbot’s training is based on an extensive collection of online resources, such as articles, visuals, webpages, and social media content, in addition to real-time dialogues—mainly in English—with human contractors employed by OpenAI. This training enables ChatGPT to emulate the syntax and composition of written language while incorporating commonly used expressions. 

The adoption of ChatGPT is swiftly gaining momentum, as evidenced by a ResumeBuilder survey which revealed that 50% of all companies have already implemented ChatGPT. Its applications range from composing emails and creating software code to crafting cover letters and authoring English essays. ChatGPT can also offer insights into employee performance, recommend enhancements, and develop customized training segments to tackle particular skill deficiencies. 

Of course, it is crucial for users to exercise caution regarding the use of ChatGPT in specific contexts. HR leaders and managers must emphasize to their teams that AI-generated output should not be accepted without scrutiny. Although ChatGPT can be precise, it is not infallible. The chatbot’s sources are not verified for accuracy, and it relies on human input to enhance its precision. 

Here are four ways that HR and global mobility teams can use ChatGPT. 

Recruitment 

Discovering the perfect candidate for a position can be extremely challenging. This is where AI chatbots, such as ChatGPT, can be beneficial. HR and global mobility teams can utilize ChatGPT to simplify their recruiting processes, enhance the experience for job applicants, and make better choices when hiring new employees. 

ChatGPT can create job descriptions that assist in targeting and appealing to the appropriate applicants. ChatGPT can handle routine tasks in the hiring process, such as reviewing resumes and setting up interviews. Additionally, ChatGPT helps engage candidates by offering instant support and addressing common questions about the organization and the application procedure. 

Interviewing and ultimately hiring the ideal candidate requires human interaction, but ChatGPT can assist in the process of advertising the role and sorting through the candidates. 

Training and Onboarding 

A positive onboarding experience is vital for employee retention. In fact, one out of 10 employees has quit a job due to poor onboarding. Since onboarding sets the foundation for an employee’s entire relationship with a company, it’s an essential part of the employee life cycle. However, traditional onboarding methods can be tedious and difficult, which reduces employee engagement and the likelihood of them staying with the organization. 

ChatGPT can help HR and global mobility teams create personalized and interactive onboarding experiences for new employees, using natural language processing to answer questions and provide relevant information. It also offers immediate access to training content and can respond to questions about workshops and training programs, ensuring employees have the resources needed to acquire new abilities and knowledge for their work. Of course, all the content edited or created by ChatGPT should be scrutinized by HR professionals. 

The AI tool does not eliminate the role humans play in training and mentoring new hires, but ChatGPT can enable HR and global mobility teams to monitor progress, making sure new employees finish essential tasks and get the support they need during their first few weeks on the job. 

Create Country Profiles 

At times, a transferee might be headed to a completely unfamiliar country. It’s crucial to assist these employees in understanding their new home base. ChatGPT cannot replace the expertise of service providers who help transferees navigate relocating to a new country.  

The AI tool can help these service providers lighten their load by editing, summarizing, and repurposing research and materials created for relocations. Before turning to a specialized service provider, HR and global mobility teams can utilize ChatGPT to create first-draft country profiles, which give transferees a quick overview of their future home. In addition to summaries of the culture and customs of the area, ChatGPT can be useful for language translation when a human translator is not available. 

Compliance 

Compliance involves making sure an organization’s policies and actions align with laws in your country, state, or local area. Compliance covers many topics and can be complicated, so it is best left to experts, but ChatGPT can help teams process large amounts of data and create summaries of policies. 

HR experts can employ ChatGPT to confirm that their HR policies and practices are uniform, precise, and in accordance with local and national rules. This helps them avoid legal or reputational issues arising from non-compliance.  

ChatGPT can help summarize complex laws from around the globe and can also give employees current information on compliance-related topics, such as employment laws, payroll and tax rules, and health and safety procedures. Additionally, the model can aid HR and global mobility teams in tracking and observing employee adherence to HR policies, including attendance, time off requests, and working hours. 

How Global Mobility Teams Can Use ChatGPT 

ChatGPT and similar AI content assistants are transforming the way HR and global mobility teams function. By automating routine administrative tasks, these tools also enable professionals from various industries to concentrate on more important tasks, making teams more efficient and successful in their roles. 

By relying on ChatGPT to automate some tasks, global mobility programs can increase efficiency and effectiveness. Combined with a human element monitoring accuracy and quality, organizations can enjoy improved hiring processes, enhanced training and onboarding experiences, and better adherence to labor laws and regulations. Embracing these cutting-edge technologies allows companies to create a positive work environment that fosters employee engagement, growth, and success.