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Michael holds responsibility for Worldwide ERC®'s business relationships with essential decision-makers; key account management; market research; sales forecasting; entering new markets and achieving growth targets; and representing the organization's brand across worldwide touchpoints.
His expertise in these areas was cultivated and focused over more than 20 years of global commercial and operational management in diversified organizations, both corporate and private sector, within the mobility industry and outside it.
Worldwide ERC® President and CEO Peggy Smith, SCRP, SGMS-T shared:
"Michael's talent in developing business intelligence, relationships and sales strategies; his deep understanding of mobility; and his global leadership roles in Asia, Europe and the United States dovetail perfectly with our future-forward plans and digital transformation. With a work history shaped by a range of industries and business centers around the world, he is uniquely qualified to support our commitment to our global initiatives and our global colleagues—and brings a fresh perspective and thought leadership to our senior team."
Michael was most recently Regional Head of Asia-Pacific for London-headquartered Craster Ltd. based in Singapore, where he grew the APAC distributor network in 14 key markets, negotiated vendor agreements, coordinated all regional budgets and significantly expanded its revenues.
Prior positions included serving as Regional Vice-President - APAC for Graebel Relocation in Singapore, where he managed APAC commercial operations, partnerships and alliances; General Manager of the Baan Yuree Resort & Spa in Phuket, Thailand; General Manager, Grass Roots Asia-Pacific in Singapore; key strategy, sales, marketing and commercial performance roles with DHL Express in London, UK; Florida, USA; and Brussels, Belgium; and Sales and Marketing Director for Domino Printing Services in Beijing, China.
Michael holds an MBA from London's Ashridge Business School and a BBA in Economics from Oglethorpe University in Atlanta, Georgia, USA. He will be based in Singapore and can be reached at Worldwide ERC® at firstname.lastname@example.org.
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